Lifeline Medical Alert

When you experience a fall, medical issue or other emergency, every second counts. If you are alone, delayed medical care can jeopardize your recovery and your independence! The Lifeline Medical Alert Service provides simple, fast access to help 24 hours a day, 365 days a year. Unlike other medical alert providers, our team of experienced home service representatives will install all equipment, conduct appropriate range tests and teach you how to use it.

How does it work?

Summon help

Summon Help

Simply push your Lifeline Help button at any time to connect to our 24/7 Response Center. Note: If you have our Lifeline with AutoAlert option, you will get an added layer of protection, as your AutoAlert Help button will automatically place a call for help if a fall is detected and you are unable to push your button.

Hear A Voice instead of a machine

Hear A Reassuring Voice

A Lifeline Response Associate will access your profile and assess the situation.

No worries, we will contact the right people

Know Help Is On The Way

Our Associate will contact a neighbor, loved one or emergency services based on your specific needs and will follow up to confirm that help has arrived.

Choose a Lifeline Service

Standard service


Our Standard service includes your choice of a pendant or wrist-style Help Button. When help is needed, simply push the button at any time.

enhanced service


Our enhanced service, Lifeline with AutoAlert, includes a pendant style button that automatically places a call for help if a fall is detected and you are unable to push your button.

Choose A Communicator

Cordless Phone Communicator

Option 1

  • All the benefits of traditional Lifeline without the need for a landline.
  • Compatible with both standard and
    Auto Alert personal help buttons.
CarePartner Communicator

Option 2

CarePartner Communicator – This communicator works with your existing telephone to provide a direct, two-way connection to Lifeline.